Student Support Officer – WA


About the role

Student Support

  • In consultation with the Regional Lead and Community Engagement Facilitator support the development and tracking of Academic Support Plans for students.
  • Establish and maintain relationships with local providers of academic support services, including tutoring services, online learning tools and other relevant partners.
  • Analyse and report on trends across Academic Support Plans and make recommendations for enhancements as necessary.
  • Update the relevant database/s with details of academic supports.

Data Collection, Management and Analysis

  • Upload all student information (for example, personal details, school reports, school attendance, NAPLAN results, health and wellbeing information) into the relevant database/s.
  • Support program staff to collect student data.
  • Develop yearly student progress snapshots in consultation with Indigenous Education Leader and Regional Leader.
  • Assist with the collection, collation and assessment of the students’ camp work and student camp evaluations.
  • Analyse student performance through review of student academic results, camp surveys and tutoring participation and provide advice and recommendations to Regional Leader, Community Engagement Facilitator and Indigenous Education Leader.
  • Regularly review best practice in student data maintenance and analysis and make recommendations for continuous improvement.

Academic Enrichment Camps

  • Participate in and support the co-design and organisation of Academic Enrichment Camps (up to 3 per year).
  • Support the Program Coordinator and Curriculum team to ensure that camp meets each individuals physical and learning needs.
  • Liaising with school contact to ensure that the Academic Support Plan is aligned to meet each students Personal Learning Plan.
  • Provide hands-on assistance with the organisation / logistics of each camp, as required.
  • Attend Academic Enrichment Camps, with the purpose of supporting the students and facilitating activities.
  • Lead post-camp including student surveys and evaluations and contribute to continuous improvement.

Cultural Safety

  • Comply with cultural safety principles about overcoming the cultural power imbalances of places, people and policies to contribute to improvements in Aboriginal and Torres Strait Islander education. This includes:
  • Continuously growing and applying understandings Aboriginal and Torres Strait Islander cultures;
  • Actively reflecting critically on the potential for one’s own unconscious bias;
  • Continuously supporting organisational reform (internally and externally) to ensure procedures, process and program practices are culturally safe.

Child Safety

  • Comply with the National Child Safety, Code of Conduct and Procedure.
  • Provide a welcoming and safe environment for children and young people.
  • Promote the safety and wellbeing of children and young people associated with the program.
  • Interact with children and young people in ways which are positive and safe.
  • Provide adequate care and supervision of children and young people associated with the program.
  • Act as a positive role model for children and young people.
  • Report to the National Program Manager or other appropriate person any suspicions, concerns, allegations or disclosures of alleged abuse against children and young people.

Organisational Participation

  • Work collaboratively with team members to contribute broadly to the achievement of Aurora objectives. 
  • Participate in organisational and team planning initiatives.
  • Contribute to the smooth running of the office by undertaking general administrative duties, as requested.
  • Provide regular reporting as required.
  • Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and Aurora’s policies and procedures.
  • Undertake other responsibilities and duties within the scope of this role, as directed.

Selection Criteria

  • A demonstrated understanding of or capacity to learn about Indigenous histories, cultures, organisations and the issues facing Indigenous people in Australia meeting their aspirations for their communities and families.
  • The ability to communicate effectively with Indigenous people, stakeholders and organisations.
  • Tertiary qualifications or working towards qualifications
  • An organized, methodical and task-oriented approach to work with good time management skills.
  • Strong analytical skills.
  • Strong attention to detail and fast, accurate data entry skills.
  • Willingness and availability to attend residential camps during school holidays.
  • Highly developed computer literacy, including the use of CRMs and / or other databases.

Other Requirements

  • Willingness to obtain a Working With Children Check.
  • Satisfactory national police check ((outcome of this check is assessed on a case-by-case basis and will not necessarily exclude you).
  • Driver’s licence preferable.