Student Support Officer – NSW
Student Support Officer – NSW
Apply at: https://aurorafoundation.com.au/about-us/join-our-team/join-the-aurora-team/
About the role
Community Engagement
- Establish and maintain relationships with program stakeholders including students, their families and schools, particularly in relation to academic supports and camp attendance and engagement.
- Create and implement an annual schedule of stakeholder touch points such as face-to-face meetings, telephone contact, social media contact, community events and school-based events.
- Design and deliver a range of community events to build rapport and engagement with High School Program participants, families, schools and other relevant stakeholders.
- Monitor and report on effectiveness of engagement activities and make recommendations for improvements, where necessary.
- Record all stakeholder contact in Dynamics.
Student Selection
- Where required, attend meetings with schools or deliver presentations to promote the program and engage their support.
- Implement student selection processes, evaluate applications and make recommendations for selection.
- Facilitate the completion of sign-on documentation.
Wrap-Around Student Support
- Facilitate the collection of student information including school reports, NAPLAN results, health and wellbeing information and family status and record on the relevant databases.
- Work with individual students, families and schools to understand l academic and social support requirements.
- Arrange for the purchase of key academic tools, equipment, resources and tutoring in line with approved Academic Support Plans.
- Consult with the Student Support Officer on a regular basis to ensure appropriate tutoring support and understand its impact on students’ academic improvement.
- Manage academic support spending for student cohorts in line with annual budget.
- Refer students to additional support services as needed.
- Identify students at risk of disengagement with the program and consult relevant team members to remedy.
Academic Camps
- Participate in the design and organisation of Academic Enrichment Camps (up to 3 per year).
- Provide hands-on assistance with the organisation / logistics of each camp, as required.
- Support Program Coordinator with residential camps, working to manage the environment, support the students and facilitate activities.
- Participate in post-camp evaluations and contribute to continuous improvement.
Child Safety / Working with Vulnerable People
- Comply with the National Child Safety, Code of Conduct and Procedure.
- Provide a welcoming and safe environment for children and young people.
- Promote the safety and wellbeing of children and young people associated with the program.
- Interact with children and young people in ways which are positive and safe.
- When required, provide adequate care and supervision of children and young people associated with the program.
- Act as a positive role model for children and young people.
- Report to an appropriate person any suspicions, concerns, allegations or disclosures of alleged abuse against children and young people.
Organisational Participation
- Work collaboratively with team members to contribute broadly to the achievement of Aurora objectives.
- Participate in organisational and team planning initiatives.
- Contribute to the smooth running of the office by undertaking general administrative duties, as requested.
- Provide regular reporting as required.
- Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and Aurora’s policies and procedures.
- Undertake other responsibilities and duties within the scope of this role, as directed.
- Undertake other responsibilities and duties within the scope of this role, as directed.
Selection Criteria
- To be Aboriginal and/or Torres Strait Islander is a genuine occupational requirement for this position under s14a of the Anti-Discrimination Act 1977 (NSW).
- A demonstrated understanding of or capacity to learn about Indigenous histories, cultures, organisations and the systemic barriers that Indigenous peoples face in realising their aspirations for their communities and families.
- The ability to communicate effectively with Indigenous people, stakeholders and organisations.
- Tertiary qualifications or working towards qualifications.
- Excellent verbal communication and interpersonal skills.
- Good business writing capabilities.
- An organized, methodical and task-oriented approach to work with good time management skills.
- Strong analytical skills.
- Strong attention to detail and fast, accurate data entry skills.
- Willingness and availability to attend residential camps during school holidays.
- Highly developed computer literacy, including the use of CRMs and / or other databases.
Other Requirements
- Willingness to obtain a Working With Children Check.
- Satisfactory national police check ((outcome of this check is assessed on a case-by-case basis and will not necessarily exclude you).
- Driver’s licence preferable.